SolarEdge Energy Bank – FAQs

Q: Which cell technology does SolarEdge Energy Bank use?
A: Energy Bank is based on Li-ion NMC and is compliant with advanced safety ratings, such as UL1642, UL9540, UL1973 & UN38.3.

Q: What is Energy Bank’s energy capacity?
A: 9.7kWh (100% depth of discharge).

Q: What is Energy Bank’s round-trip efficiency?
A: 94.5%

Q: How much continuous power can be drawn during an outage?
A: 5kW** per Energy Bank battery with 7.5kW peak power; connect up to 3 SolarEdge Energy Hub inverters – each with up to 3 Energy Bank batteries* – for a maximum of nine batteries* delivering up to 15kW of backup power.

**Pending firmware upgrade, coming soon

Q: Does SolarEdge Energy Bank automatically switch to backup during an outage?
A: Yes. It is designed to provide stored energy for partial or full home backup – depending on system size, battery levels, and settings.

Q: What is SolarEdge Energy Bank’s operating temperature range? (i.e., indoor/outdoor)
A: +14 °F to +122 °F / -10 °C to +50 °C

Q: Is SolarEdge Energy Bank compatible with SolarEdge’s StorEdge inverter?
A: No. It is only compatible with the SolarEdge Energy Hub inverter.

Q: Is SolarEdge Energy Bank compatible with other inverter brands on the market?
A: No.

Q: How is the SolarEdge Energy Bank monitored?
A: Installers can use the SolarEdge Monitoring Platform and/or the Monitoring app, while homeowners can use the mySolarEdge app.

Q: What type of warranty does the customer get?
A: 10 years, with 70% capacity retention. Please refer to the Energy Bank Warranty terms available at this link for additional information.

Q: Does Energy Bank work with a severe weather/outage alert system?
A: Yes, Weather Guard is capable of detecting storms or severe weather conditions in the site’s area and if enabled by the homeowner, it can charge the SolarEdge Energy Bank battery. It also helps increase savings by keeping a low backup reserve percentage and prolongs the backup time during potential power outages.