CPUC To Consider Revisions to Telecommunication Service Quality Standards
The California Public Utilities Commission (CPUC), in ongoing consumer protection efforts, today said it will evaluate amendments to its service quality standards for telecommunication companies. The CPUC’s General Order 133-D governs the minimum service quality standards that telecommunication companies must follow. These include installation intervals, installation commitments, customer trouble reports, out-of-service repair intervals, and …
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